Need To Knows

Your First Visit? A Few Need To Knows:

Thank you for selecting Maple Family Physicians, Inc. to treat your medical needs. Please arrive 30 minutes early to your first appointment. You will be asked to complete some important forms that are needed to process your medical claims, and provide valuable health-history information for your doctor.

1) Please bring the following information to your first appointment:

Check off list:

  • Your insurance card
  • Your Driver's license, or picture I.D.
  • A list of your current prescriptions and over the counter medications, with the strength and frequency.
  • The phone number of your pharmacy.
  • Your co-pay, if any, that is required by your insurance company.
  • A copy of any pertinent tests or blood work, if available.
  • Completed 2 forms of history and registration (see our Forms page).

2) A couple of policies:

1. Appointments - Always schedule an appointment. Walk-in patients are often not accommodated because there are no available appointments.

2. Late for your appointment - If you are more than 15 minutes late for your appointment you may be asked to reschedule. We typically allow only 15 minutes per appointment. If the patient has missed their scheduled time allotment, it may be difficult to accommodate the late appointment.

3. Prescription Refills - MAKE SURE YOU HAVE ALL THE REFILLS NEEDED UNTIL YOUR NEXT SCHEDULED APPOINTMENT. Refills not made during your office visit may be subject to $10.00 refill fee.

4. Co-pays are to be paid in full at the time of service. You will be asked to reschedule your appointment if you do not have your co-pay.

5. Private pay patients who do not have health insurance or a valid insurance card are expected to pay their bill in full at the time of service. The medical receptionists will hold a credit card or $100.00 cash from the patient before they are seen. The amount collected will be adjusted after your visit. Payment in full on the day of service is required.

3) Make Appointment: 216-663-7753 (Maple) or 330-468-3312 (Macedonia)

Dr. Gene. Balkovec | Dr. Dale Balkovec | Dr. Greg Yager



Also, complete the Registration and History forms.

Why Choose Us?

  • 2 Convenient Locations
  • Full Range Of Services
  • Over 30 Years In Business
  • Thorough, Individual Care
  • Caring, Compassionate Physicians

Business Hours

Monday8am to 8pm
Tuesday8am to 7pm
Wednesday8am to 8pm
Thursday8am to 7:30pm
Friday8am to 3pm
Saturday8am to 12pm